SquareTrade Reviews
SquareTrade has an overall rating of 4.8 based on 14 reviews. Customer feedback on SquareTrade is mixed: SquareTrade reviewers highlight positive aspects like quick claims process, excellent customer service, affordable plans, which strongly appeal to tech-savvy consumers, budget-conscious individuals, families with multiple devices. However, SquareTrade is often criticized for its limited coverage options, slow reimbursement times, complicated claim process.
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How would you rate SquareTrade?
All SquareTrade Reviews (14)
merle2003
May 07, 2026
"Coverage was easy to follow"
I was relieved that I could tell what was covered and what wasn’t . There wasn’t a bunch of confusing fine print to dig through , so I felt confident about it .
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inezgutkowski5268
May 04, 2026
"Fair deductible, no weird fees"
I was a little worried the deductible was going to be a hassle, but it ended up being exactly what I saw, when I bought the plan.
No random surprise fees showed up during the claim, either, and the total cost still made way more sense than paying to fix my phone on my own.
For once, a warranty didn’t feel like some kind of trap, which was nice. The whole thing was smooth, and I’d use SquareTrade again.
No random surprise fees showed up during the claim, either, and the total cost still made way more sense than paying to fix my phone on my own.
For once, a warranty didn’t feel like some kind of trap, which was nice. The whole thing was smooth, and I’d use SquareTrade again.
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lawrence_Kats75
April 21, 2026
"Super easy to file online"
I filed my claim on squaretrade.com. painless. I was expecting some long annoying process, maybe a phone call, maybe a bunch of confusing pages. But no. The steps were clear, I uploaded my info, clicked through everything, and that was basically it. No weird errors either, which was a relief. Got it done way faster than I thought I would. Definitely one of the easier warranty claims I’ve handled online
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TammyAllen_10
April 18, 2026
"I canceled my plan because I’m trying..."
I canceled my plan because I’m trying to watch my spending, and the whole process was surprisingly simple. No back-and-forth or hassle, and the refund showed up quickly. Definitely appreciated that.
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Marsha_galletti05
March 18, 2026
"I felt trapped at first..."
I felt trapped at first, like I was going to be stuck waiting forever for my claim to go through. But it ended up being approved quickly. There was a small wait, but nothing too bad overall.
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MORENO
February 16, 2026
"My tablet screen got cracked, which was annoying..."
My tablet screen got cracked, which was annoying, so I went on SquareTrade and filed the claim. It was actually not hard like I was kind of expecting, I just uploaded the stuff they asked for and they sent me the shipping info the same day.
The repair didn’t end up working, or whatever the issue was, so they replaced it instead. Whole thing took around a week, which was okay with me. Support got back to me fast when I had a question, so yeah, it went smoother than I thought it would.
The repair didn’t end up working, or whatever the issue was, so they replaced it instead. Whole thing took around a week, which was okay with me. Support got back to me fast when I had a question, so yeah, it went smoother than I thought it would.
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hello_robert648
February 11, 2026
"Support was really nice and helped get..."
Support was really nice and helped get my issue fixed quick. I did have to wait a little bit, but overall it was a good experiance.
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IsabelleBanks
January 24, 2026
"Got my money back without any hassle"
The reimbursement showed up right on time, so I didn’t have to chase anyone down or stress about it, if that makes sense
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amy_Overby74
January 14, 2026
"Claim went through really fast"
The payout came quicker than I expected
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STRONG
December 18, 2025
"Great coverage without the crazy price"
I picked up a SquareTrade plan for my new TV, i was happy with the price. The store’s protection plan felt way more expensive, so it was nice to find something that didn’t make me feel like I was paying for the TV all over again.
For what it costs, it gives me a solid bit of peace of mind, and the terms were simple enough to follow. I haven’t had to use it for anything major, thankfully, but so far I feel really good about the value!
For what it costs, it gives me a solid bit of peace of mind, and the terms were simple enough to follow. I haven’t had to use it for anything major, thankfully, but so far I feel really good about the value!
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SquareTrade Q&A
How easy is it to get a hold of customer service at squaretrade?
RossLynch
August 20, 2020
“You can easily get a hold of customer service/a Square Trade claim specialist but good luck getting anything accomplished. You have to fight with them to get them to pay a claim.”
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What made you choose squaretrade over similar businesses?
angrycat364
August 20, 2020
“I had no choice. They were the only protection plan offered. I would use a different company if I could do so.”
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Is squaretrade a scam or a legit company?
JohnnySchmidt
August 20, 2020
“Supposedly legitimate but they do everything that they can to ensure that they do not have to pay a claim. Unfortunately, they are the only protection plan offered on many shopping websites.”
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